Managed 14 clients at So Be Viral, ensuring their lead gen campaigns drove high reply rates, booked meetings, and measurable revenue growth. My focus was on building strong client relationships, optimizing outreach strategies, and scaling results.

🔹 Key Wins: Increased client retention by 20%, optimized outreach sequences for 25% higher conversions, and scaled LinkedIn/email strategies to hit monthly KPIs.

🔹 KPIs I tracked: Response rates, conversion rates, client retention, and revenue growth.

🔹 Tools I used: Apollo, Clay, Sales Navigator, Smartlead, Instantly, Make.com.

Client Success Manager